Terms & Conditions of Use

The website www.barbopoulos.gr is an online store that sells products via the Internet (the “e-shop”) established by Barbopoulos store. The company trades under the name Barbopoulos and Son OE, with registered shop at Tsouderon 1 Street in Chania. It is legally registered with the Tax Authority of Chania, has Tax ID EL092905898, email mparmpopoulos@gmail.com and telephone number: +30 2821053743 (the “Company”).

Before you enter our e-shop and navigate to our website, we would like to encourage you to consult the following terms & conditions which apply specifically to the use of our COMPANY’s e-shop.

Make sure you agree to the following terms & conditions, since any transaction with us via the aforementioned e-shop is governed by the following terms & conditions and your transaction with our company implies acceptance thereof.

General Terms & Conditions

The COMPANY reserves the right to freely modify or revise the terms & conditions pertaining to the use and transactions of the e-shop, at any time the COMPANY deems necessary, and undertakes to inform consumers of any modification through the pages of our e-shop. Contracts through the e-shop are drawn up into Greek.

Provided Information and Products

The COMPANY is committed to the accuracy, truth and completeness of the information contained in our e-shop, regarding the identity of the COMPANY and the services provided through the e-shop.

The COMPANY, in good faith, is not responsible and bound by entries of electronic data made by mistake or inadvertently according to common sense, and reserves the right to correct such mistakes at any time the COMPANY becomes aware of them.

The product photos may vary slightly from the finished product delivered to you, because all our products are handmade and cannot be entirely copied.

Limitation of Liability

The COMPANY fully complies with the provisions of the Civil Code pertaining to the sale, as well as the provisions of Act no. 2251/1994 regarding Consumer Protection as amended and in force.

The COMPANY, based on the transactions conducted through the e-shop, shall inform the customers regarding the availability of the products but can under no circumstances guarantee their availability. In any case, the COMPANY undertakes to inform the customer on time regarding any unavailability, in which case we also undertake no further responsibility.

The COMPANY strives to provide high quality services and products on a daily basis. On the basis of good faith, the COMPANY shall not be held liable and accountable for any errors in features, photos and product prices listed in the e-shop and cannot guarantee that there shall be no errors, for any reason, when entering and/or updating the features and/or price of a product.

The COMPANY, based on the transactions conducted through the e-shop, shall not be responsible and shall not be required to provide compensation for any damage or defect arising due to an order cancellation, the non-implementation or the delayed implementation thereof, or any other reason.

User Responsibility

All users are free to use the e-shop in accordance with the Law as well as in accordance with good morals. The responsibility for the nature of the transactions lies solely within the User.

The COMPANY does not exercise any kind of correction or intervention in the user data.

Users ought to fill out correctly and accurately fields such as name, address, message, etc. in the online contact forms.

The use of the e-shop is subject to Greek, European and international law and the User agrees not to use our e-shop in order to violate this Law.

In the context of the aforementioned, the User agrees and undertakes not to use our e-shop in order to:

  • send, publish, email or transmit in any other way any content that is in any way illegal, causes illegal damage and detriment to the COMPANY or any third party, or violates the confidentiality or data privacy of any entity,
  • send, publish, email or otherwise transmit any content that offends public morality and decency, social values, minority etc.,
  • send, publish, email or transmit in others methods any content which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements),
  • Send, publish, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties,
  • send, publish, email or otherwise transmit any material containing software viruses or any other codes, files or programs designed to interrupt, damage, destroy or equip any computer software or hardware, and/or violate, either intentionally or unintentionally, applicable laws or regulations, harass third parties in any way, collect or store personal data about other users.

Furthermore, the User agrees that all members, partners, employees, the management and other partners of the COMPANY are not responsible for any acts or omissions of any third party using our e-shop.

Any use contrary to the above, except for any civil and criminal penalties, shall result in the discontinuance of the services provided without any warning.

Payment Methods

  • Visa, Mastercard, Maestro, American Express, Diners, Discover credit, debit and prepaid cards.
  • Bank transfer
    Make your payment directly to one of our bank accounts.National Bank – GR6801104890000048900412700 SONS OF PANAGIOTIS BARBOPOULOU OEAlpha Bank – GR6101406600660002330001063 BARBOPOULOU SONS P.O.E.

    Eurobank – GR0602604720000170200058957 SONS OF PANAGIOTIS BARBOPOULOU OE

    Please use your order ID as proof of payment.

    Your order will not be shipped until the amount is cleared in our account.

  • Pay on delivery
  • Pick-up from our stores

Transaction Security

All payments made using a credit or debit card are processed through the National Bank’s i-bank e-Simplify electronic payment platform, which uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL).

When paying by card, the User automatically goes to the environment of the National Bank and makes the payment with the security guaranteed by the electronic payment platform “i-bank e-Simplify” of the National Bank.

Our company does not receive any information regarding the payment details except that the payment was successfully completed. If the payment is successfully completed, the users can return to our website and complete their orders.

 Return/Cancellation Policy

Unfortunately for health reasons, we can not accept a change in products that have been tested or the packaging has been opened and belong to the following product groups:

  • Men & women underwear
  • Men & women swimwear
  • Tights & socks
  • Bodysuits
  • Accessory

Product returns are accepted in specific cases. These are:

The case in which the products you have received have a defect or are of poor quality with proven fault of our COMPANY.
The case in which our COMPANY sent you the wrong products and not the ones you ordered.
In the above cases the customer can return the products, but this must be done within (4) four calendar days from the day of receipt. The products must be returned in the condition in which they were received, complete, without damage, in their packaging, and the Barcode tags must be returned in their original condition accompanied by all the documents and the original purchase documents. In case the return is not made within the time period provided or some of the return conditions are not met, our COMPANY has the right not to accept the products back and not to proceed with their replacement.

Shipping costs are borne entirely by the customer.

In most cases the shipping cost is 3.5 euros including VAT but this may vary depending on the weight and volume of the package.

ATTENTION: To return products you must first contact us.

Cancellation of an order can be done before the date of sending, by our company. You can notify us by e-mail mparmpopoulos@gmail.com or phone at +302821053743

Order Delay

Your order may be delayed for the following reasons:

In periods of extreme weather or strikes, and in case of force majeure, which could affect the transport and delivery of your order.

If we cannot reach you via telephone or email, in the event that an issue arises regarding your order, e.g. the product, the payment or the information you provided us with.

If our supplier is delayed in sending the product to us.

If the product is shipped to remote or inaccessible areas.

In case of queries, please contact us by e-mail mparmpopoulos@gmail.com or phone at +302821053743


T.I.N. 092905898
Registration Number 074021558000
Tax Office Chania